How can we help you?

Below you will find the answers to frequently asked questions regarding our products. If your question is not included, please contact us in writing. We will be happy to find a solution to your concern.

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Answers to frequently asked questions

How do I use the key on my social media accounts?
What are the applications that support YubiKeys?
Why does the webshop load slowly or does not display correctly?
Will my data be stored?
Can I pick up my order?
How long is the delivery time?
I have been supplied with the wrong article. How do I proceed?
What is the shipping cost?
Can I order on account?
What means of payment are accepted
Where are the products manufactured?
I bought the wrong product, can I return it?
My purchased product no longer works or is defective. Can I exchange it?
Who pays the cost of postage for a return or exchange?
The buttons in the webshop do not work. Why?
Where do I enter the coupon code?